In the app on the settings of the V2 device (with round Tag) you will always see the button Associate Tag, which is used to pair any new Tag purchased separately on our site, in case of loss of the main one or of different needs.
Therefore the Associate Tag item does not mean that the Tag in use is not associated.
NB. the Tag contained in the original Trackting SMART package is already associated and ready for use.
It is possible to purchase an additional Tag on our online store at a cost of €29 shipping included